Unique Selling Proposition #5: Content

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Unique Selling Proposition #5: Content

Content can be a unique selling proposition IF you do it right. In today’s online world and with the availability of information, content is just about mandatory regardless of the industry you’re in.

We’re smack dab in the middle of a series of suggestions to help your determine you USP. The last suggestion, unique selling proposition #4: white collar product at a blue collar price discussed the importance of bringing added value to your offer.

If you haven’t seen the first 4 posts in this series, you should click the link above to check the last one out. You can work back to the beginning from there.

It’ll be worth your time to get caught up to where we’re at.

Go on, I can wait…….

Ok, now that that’s done let’s move forward.

Unique Selling Proposition #5: Content

Content can be your USP all by itself if you happen to be in a niche that doesn’t normally use content as a part of the sales process.

As I mentioned earlier, with the availability of information today, you can crush your competition if you start providing valuable content while your competitors aren’t.

It goes back to what I discussed yesterday. That’s how you add extreme value to your product or service.

So long as you’re reasonably capable at marketing and you’re a dependable business owner (I’m making an assumption here for this post, but you’ll see tomorrow that this really is only an assumption that I can make here), you’ll have customers coming to you in flocks with their wallets open.

People thirst for quality content. They want information.

If you’re operating in the online marketing realm, this isn’t even a discussion. If you’re not offering quality content that provides great value to the reader, you don’t have a business period. 

You won’t be able to survive online without it.

On the flip side, if you’re in an industry that typically doesn’t use content as a part of their strategy, you’ll be in a crowd of one. Your customers will seek you out and you’ll be easy to find because your competition won’t be anywhere around.

Ok I Get It, But How Do I Use Content As A Unique Selling Proposition?

Unique Selling Proposition Tip 5This one isn’t near as hard as it seems. You just have to have your focus in the right place.

This isn’t about converting browsers into buyers here.

It’s about creating loyalty and trust.

Give freely of the information you possess and when it comes time, people will be more willing to buy your product or service.

Here’s a real life example.

Let’s say you’re a builder. Most builders may have some pamphlets and a few floor plan brochures, but they don’t really do much with producing constant, valuable content.

So you take a different tact. Whenever you contact potential customers you collect their contact information.

Then, once or twice a week you send out a newsletter style email providing valuable tips and information that most homeowners or potential homeowners would appreciate.

The newsletter topics should be pretty easy for you to come up with because you’re an active builder and know what’s going on. Some example topics could be:

  • 8 Maintenance Tips To Keep The Repairman Away. Here you’d discuss maintenance tips that will help the homeowner from having to spend a ton of money calling out a repairman.
  • 15 Keys To Identifying A Quality Built Home. Name 15 things for home shoppers to look for to help them identify if the home they’re looking at is a quality built product. If you’re smart, these 15 tips (I just picked that number off of the top of my head, by the way. It could be more or less) are areas where you differentiate yourself from your competitors. But this isn’t “look at me” here. Simply provide the information and people will identify on their own that you offer these things and your competition doesn’t.
  • Wood Frame vs. Concrete Block. Compare and contrast a wood frame home to a concrete block home. Give them the pros and cons of both types and let them decide which is better for their situation.
  • New Code Updates. When new building codes come out, let your people know what the changes are and how they’ll make their home safer.

I could go on and on here, but you get the picture. I came up with those in about 5 minutes and I don’t have the first clue about home building. Somebody who knows what they’re doing could provide immense value to their potential customers.

And you can do this in any industry. Smart real estate agents are knocking this one out of the park.

Now understand, this isn’t going to attract every potential customer. But, as I’ve mentioned before (I told you to read the last post. Here’s the link again: unique selling proposition tip #4), you’re not after every customer.

You’re looking for those customers who define value by what you provide for the price, not the customer who defines value by price alone.

Read that again because it’s a critical distinction (and it’s not the first time I’ve said it, either).

Look for customers who define value by what you provide for the price. They’re generally easier to deal with and a happier bunch all the way around.

And content can be a great way to find them.

What About You?

How can you use content to add value to your unique selling proposition? Are you in a niche where content isn’t used much or are you in an arena where content is mandatory like the online marketing world? Let me know your thoughts. I’d love to hear your experiences.

Also, please share this post with the social media buttons to your left. Then, jump on over to my Facebook fan page and give it a like. Thanks.

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About the Author:

Barry Overstreet is somebody who's struggled in the past to make money online, and he's finally started to figure it all out. He knows what it's like to be new in the industry and what it's like to struggle trying to figure out your unique selling proposition. He's here to help you get your USP figured out.

Discussion

  1. Lisa  February 12, 2013

    Interesting point Barry – I have 2 retail websites and I haven’t done newsletters like that yet. I’ve noticed most big retailers focus on sales, though a vitamin company does do an informational one once a in while. This gives me something to think on, thanks!
    Lisa recently posted..What Is Customer Service During A CrisisMy Profile

    (reply)
    • Barry Overstreet  February 12, 2013

      Hi Lisa,

      Thanks for stopping by again!

      I think there’s a huge market for businesses who are willing to put the time and effort into content, especially in many niche sites.

      I’m actually in the process of starting up a niche retail site as I mentioned in USP tip #4, and I plan to differentiate myself with content.

      I think my work here will help me immensely when I start that site up. Setting up an opt-in to build a list, writing some sort of newsletter weekly or every other week, and even doing a blog post consistently a couple times a week on topics within the niche will all help me grow over time.

      I’m looking at a niche that doesn’t appear to be overly content conscious, so I’ll be able to stand out. And as we all know, Google should look favorably on me, too. :-)

      We all have busy lives, especially trying to run multiple sites. That being said, I’d strongly recommend you taking a look at doing some content marketing. I looked at your two niche sites one time when I visited your blog, and I think you’d have plenty of topics to write about and it would pay big dividends long-term. Just my humble opinion.

      Have a great rest of the week and thanks again for taking the time to stop by and comment! Your thoughts and opinions are valued!

      ~Barry

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  2. Adrienne  February 18, 2013

    Hey Barry,

    Well you know I agree with that one although I don’t have a retail site. I do believe that by providing valuable information that will help your prospects then they will be more eager to purchase what you have to offer.

    As long as you’re providing content that will help them with a solution to their problem then you’re heading in the right direction.

    I’ll have to check out all of the posts in this series so I’ll be back by. Thanks Barry and enjoy your week. Great job with this series on USP, one that you know I feel to be very important.

    Adrienne
    Adrienne recently posted..Marketing Tips the Walking Dead Could Teach You about BloggingMy Profile

    (reply)
    • Barry Overstreet  February 18, 2013

      Hi Adrienne,

      I think content is extremely important, almost to the level of being imperative. In the online marketing realm like we’re in, if you don’t good quality, free content, you don’t have a sustainable business.

      It’s through the content that we reach our audience. Through our content and interaction we’re able to build up trust and familiarity, which leads to sales of whatever product or service we’re promoting.

      I’ve had a lot of fun writing this series, and I think I’ve provided a good bit of valuable information. I believe you’ll like it as well.

      Thanks for stopping by and taking the time to comment. And thanks for the compliment, it’s truly appreciated.

      I hope you, too, have an outstanding week!

      Talk soon.

      ~Barry

      (reply)
  3. Jude Banks  February 19, 2013

    Hello Barry,

    I am enjoying your USP series. As soon as I read Tip #5, I just had to go back and read from the beginning.

    I’ve been an affiliate and email marketer for a long time, well before social media and blogging came into my focus. I connected with people mostly through forums, and my list.

    When I started blogging, to be honest I thought it would be a chore. I let almost a year go by before doing much with it. To my amazement, I discovered I love it, especially connecting within the blogging community. I have a long way to go, but it doesn’t matter because I’m enjoying the journey.

    Your USP tips have clarified several things that have been on my mind lately. I’m looking forward to reading the rest of your series.

    ~Jude
    Jude Banks recently posted..Reality Check For Your Internet Marketing BusinessMy Profile

    (reply)
    • Barry Overstreet  February 19, 2013

      Hi Jude,

      Thanks for stopping by and taking the time to comment.

      Those who have been successful in network and/or online marketing have always found a way to connect with their audience. Regardless of the medium, it’s always about positioning yourself to stand out from all of the other voices in the marketing arena vying for everyone’s attention. Blogging just provides another medium to do that.

      You’re not going to attract or identify with everyone, but that’s okay. None of us could serve and assist everyone anyways. It’s better to focus on those we can help and make sure we give them our best stuff. It’s always fun to connect with other people and find ways to help them out in whatever situation they might be in. It’s very rewarding.

      I’m glad you’re enjoying the series. I finished the series up yesterday and based on the feedback I’ve gotten, I think I’ve provided some useful information for people to consider.

      Thanks again for stopping by and leaving your thoughts. I hope to see you back around here again soon.

      I hope you have an outstanding week!

      ~Barry

      (reply)
  4. Mitch Mitchell  February 23, 2013

    Of course the other side of this issue is when you’re working in a field where content seems to be everywhere, like leadership. For parts of my main business I write a weekly newsletter and have lots of blog posts on the subject. I’ve written a book, created a training manual, and have a CD series. The problem is so many others in the field have the same thing. Even if we all come at it from a slightly different direction, in the end we’re talking the same thing.

    Now, I doubt all of those folks have a blog with over 1,000 posts, but I’ll bet they all have a lot. :-)
    Mitch Mitchell recently posted..Do You Trust Your Employees?My Profile

    (reply)
    • Barry Overstreet  February 23, 2013

      Hi Mitch,

      Thanks for stopping by and taking the time to comment!

      Yes, the leadership arena is much like the online marketing arena. There’s so much information available out there that you have to provide quality content just to survive, let alone build a thriving business.

      In this case, content is an absolute must in order to not be left behind. But, in other arenas where content is not a normal part of the marketplace, content can be used to really make somebody stand out from the crowd.

      Thanks again for stopping by, Mitch. I hope you have a great Sunday and a truly awesome week!

      ~Barry

      (reply)
  5. Dita Irvine  February 25, 2013

    Hi Barry,

    I chanced on your website and have not read your series yet. I liked this article and the value you provided here. As soon as I am finished here I’ll pop over to read the series.

    You know, I am glad that Google did a bit of house cleaning last year. It was despicable to see the amount of spun unreadable junk that was (and still is) around.

    With respect to emails, more marketers should read this post and learn. If they don’t they will lose just like the “spinners” did.

    Thanks for sharing.

    Dita
    Dita Irvine recently posted..How To Find A Niche And Niche KeywordsMy Profile

    (reply)
    • Barry Overstreet  February 25, 2013

      Hi Dita!

      Thanks for stopping by and taking the time to comment!

      I’m glad you found me! By chance, how did you happen to hear about me? I’m just curious as it’s always nice to know which of my efforts to be seen are working.

      You’re right, there’s way too much junk out there being proffered as content. The sad part is, for new people out there who are looking for some legitimate information to help them out, it’s often impossible to discern that they’re material that’s not worth the paper it would be printed on. It truly is a shame.

      Unfortunately, you’ll never get rid of the shammers and scammers. There’s always going to be someone who will spend a ton of time figuring out how to game the system for short-term profit. The sad part they don’t realize or care about is that if they focused that effort on putting out quality work themselves, they’d see a much better long-term reward.

      I’m with you on the email thing, too. I’m on one list in particular that is kind of aggravating me. I’m still on the list because I like the product, I’m just not ready to buy yet. It’s just bad timing. But, this guy emails almost everyday without providing any particularly great content and every one is a pitch. I understand being consistent with pitches because people usually need to see offers several times before they actually pull the trigger, but c’mon. If I wasn’t really interested in his offer once the timing is right for me, he would’ve lost me a long time ago.

      In this day and age, it’s a privilege when people give you a valid name and email address. We as marketers have the responsibility to provide some quality value to keep their focus and attention, and only then will we have a reasonable chance of gaining a sale.

      Thanks again for stopping in. I hope you enjoy the rest of the series!

      Have a great week!

      ~Barry

      (reply)

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